Privacy Policy

MindDetox Centre of Mental Health & Wellbeing (“we”, “our”, “us”) is committed to protecting the privacy and confidentiality of all users of our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal information and your rights regarding your data. By using our website or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, postal address
Payment and billing information when you register for webinars, workshops, or consultations

b. Health and Psychological Information

Details you share during consultations, therapy sessions, or workshop participation
Assessment results, notes, or reports relevant to the services you receive

c. Website Usage Data

IP address, browser type, device type, operating system
Pages visited, time spent on the site, and interactions with content
Cookies and similar tracking technologies

d. Voluntary Information

Feedback, survey responses, or communications you send to us

2. How We Use Your Information

We use the collected information to:

Provide, manage, and personalize our services, webinars, workshops, and consultations
Process payments and manage registrations
Communicate with you about upcoming events, updates, offers, or relevant content
Improve our website, services, and user experience
Ensure compliance with legal, regulatory, or professional obligations
Conduct internal research and reporting to enhance our services (anonymized where possible)

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data under the following circumstances:

Trusted Service Providers: Payment gateways, IT services, email platforms, and other vendors who help us operate our website and services.
Legal Requirements: When required by law, regulation, or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

We require all third-party service providers to maintain the confidentiality and security of your information.

4. Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Withdrawal of Consent: You may withdraw your consent for us to process your personal information at any time.
Objection: You may object to certain types of data processing, such as marketing communications.

To exercise your rights, please contact us at: [Insert Contact Email]. We will respond to requests in accordance with applicable data protection laws.

5. Data Security

We implement appropriate technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. This includes:

Encryption of sensitive data during transmission
Secure storage systems for electronic and physical records
Limited access to personal data to authorized personnel only
Regular review and updates of security practices

Despite these measures, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Enhance user experience and website functionality
Analyze website traffic and usage patterns
Remember user preferences

You can choose to disable cookies in your browser settings; however, some features of the website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

8. Children’s Privacy

Our services are not directed at children under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The “Last Updated” date will indicate the most recent revision. We encourage you to review this page periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Email: minddetox80@gmail.com
Phone: 92 347 5233979